After being married there 17 years ago, Stephan Amesoeder returned to the Andover Inn on October 12 to become its new General Manager.
As General Manager of the Inn, Amesoeder will work closely with the Inn’s management to oversee housekeeping, facility maintenance, sales and marketing. He will also manage the finances, accounting and human resources at the Inn and will oversee the Inn’s restaurant, Samuel’s.
“[Amesoeder] has worked at properties ranging from small inns to larger properties and also has extensive food and beverage experience,” said Robert Winchester, President and Chief Operating Officer of Waterford Hotel Group, in a press release. The Waterford Hotel Group manages the Andover Inn.
“His 25 years of hospitality experience makes him a good fit for this property, particularly as we work to strengthen the Andover Inn’s position as the region’s premier choice for accommodations, dining and special events,” said Winchester.
In his new role, Amesoeder hopes to improve the overall customer experience at the Inn by maintaining customer loyalty and expanding the menu at Samuel’s.
“You can’t stand still at an inn or hotel. You always have to evolve and look for improvements in all areas,” said Amesoeder. “[I plan to] upgrade our services all the way around from the front desk to the restaurant to the bar.”
Prior to accepting the position at the Andover Inn, Amesoeder worked as the Director of Food and Beverage at the Wyndham Hotel in Andover, according to a press release by Waterford Hotel Group, the property management company that operates the Inn.
Amesoeder was born in Germany, where he attended the German School of Hotel Administration in Villingen-Schwenningen. He moved to the United States in 1985 and attended classes at Cornell University’s Professional Development Program, which focuses on sales, marketing and yield management, according to the press release.
He had his first experience with the hotel industry when he worked as an intern at his father’s construction company. At the time, the construction company was building a hotel in the Black Forest in Germany.
“I said to my dad ‘I’m not going to go into your trade.’ I’m going into the hotel industry where I can go travel and see other places,” said Amesoeder.
Amesoeder applied for the position at the Andover Inn after reading an article on the Internet regarding the Inn’s change in management. “This is the job that I’ve always wanted,” he said.
Prior to working for the Waterford Hotel Group, Amesoeder has also worked as the General Manager for Omni Hotels in New Orleans, La., the Sonesta Beach Resort in Bermuda, the Hotel at MIT in Cambridge, Mass., the Atkinson Resort and Country Club in Atkinson, N.H., and the Emerson Inn by the Sea in Rockport, Mass.
The Andover Inn was built in 1930 and was most recently renovated in 2010. The Waterford Hotel Group, which operates 33 properties in nine states, assumed management of the Andover Inn in September of this year, following the departure of Aramark management, according to a press release on the Andover website.